FREQUENTLY ASKED QUESTIONS
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FREQUENTLY ASKED QUESTIONS FOR FACILITY RENTALS
Dates & Contracts
1) Is my date available?
In order to ensure accuracy, CAC’s calendar is maintained by one individual staff member, who oversees all facility rentals and the booking of all Museum events. For this reason, you may be told over the phone that this information is not readily available until that staff member can be reached. It is our policy that you will receive a response on date inquires within two business days.
2) How long can you “hold” my date?
CAC offers the courtesy of holding a date for a minimum of 14 days. NOTE: A RESERVATION DOES NOT HOLD THE DATE INDEFINITELY.
3) How soon do I need to contract/reserve the space?
CAC recommends that you contract your desired date as early as possible to make sure it is secured.
4) Can I cancel my event?
Yes, the following policy applies:
CANCELLATION POLICY:
The deposit of $1,500 (Atrium) $500 (Rodriguez Pavilion) is non-refundable.
6 months prior to event: Refund will be 50% of 2nd payment
4 months prior to event: No refund of 2nd payment
3 months prior to event: User will be responsible for the total contracted amount.
Location & Facility
5) Where are you located?
CAC is located at 2200 Parks Avenue in the heart of the Virginia Beach resort district, just six blocks from the oceanfront on Parks Avenue and I-264. The Museum is directly across from the Virginia Beach Convention Center and the Visitor Center. >map
6) What reception space(s) and/or ceremony options are available?
ATRIUM: The expansive 4,800 square-foot atrium features a vaulted ceiling, skylight, mahogany trim and live trees. A flexible floor plan can accommodate an intimate event for 35 or an extravagant gala for 350. Seated capacity: 200; Standing Capacity: 350.
RODRIGUEZ PAVILION: This beautiful new addition showcases a sparkling 16-foot Dale Chihuly Chandelier, which shines as a beacon for your event or reception. The 1,600 square-foot space is versatile and equipped with a separate outdoor entrance, a coat check area, restrooms and a catering area. Seated ceremony capacity: 150; Standing Capacity: 200.
PRICE AUDITORIUM: Our 268-seat theater-style auditorium is available for seminars, meetings, performances and visual presentations. The auditorium has a 15-by-30-foot screen, complete stage, light board and sound capability.
SCULPTURE GARDEN: Glass and steel sculptures by noteworthy New Orleans artist Gene Koss grace CAC’s Jessica Glasser and Larry Mednick Sculpture Garden through Spring of 2011. A stage and low rise walls make this a multifunctional space for outdoor ceremonies or receptions.
7) What is CAC’s policy on adding a tent?
Permission to add tents/structures on CAC property –ONLY - after CAC has reviewed User’s request, logistics/size/city requirements, etc. Additional fees will apply.
8) Is parking available/included?
Two parking areas provide free, on-site parking, accommodating approximate 100+ vehicles. All areas are handicap accessible.
PRICING
9) What are your fees?
Basic rental fees* for the CAC spaces are dependant on day of week. Price ranges are as follows:
Atrium: $1,800-3,700
Rodriguez Pavilion: $1,000-2,700
Both: $2,300-4,700
Price Auditorium: $250-375
*Pricing does not include mandatory security fees.
10) How much is the deposit?
The deposit of $1,500 (Atrium) $500 (Rodriguez Pavilion) is non-refundable.
11) Do you give discounts?
Yes, CAC offers year-round discounts to patrons renting both the Atrium and Rodriguez Pavilion on the same night, providing a saving of $500-1500, dependant on day of week. Space rental is also priced according to weekday. CAC will periodically run promotional discounts which are advertised on our website www.cacv.org. In addition, CAC offers a 20% discount to qualified non-profit orgaizations.
LOGISTICS & VENDORS
12) What are the event hours?
Standard rentals allow for an event up to 5 hours in the space, not including setup and teardown. Contracts are written based on agreeable terms between CAC staff and patrons.
13) Is a ceremony rehearsal included?
Yes, a one hour ceremony rehearsal is included with wedding rentals.
14) Can I bring my own caterer?
YES! CAC does not have an "in-house" catering service. The caterer you select must be an official, licensed business. We are pleased to make recommendations and necessarily reserve the right of final approval. Click here to view a vendor list.
15) Do you have a vendor contact list?
Yes. CAC is happy to provide you with a list of vendors who have previously worked with us. Contracts with all vendors will be solely between User and respective vendors. User will ensure that all such vendors review and agree to comply with requirements imposed by CAC. Click here to view a vendor list.
16) Am I required to hire an event-coordinator?
No.
17) Do you have technical staff available/included?
No. Technical staff hired by User must be familiar with CAC's lighting and audio system. Click here to view a vendor list.
18) Do you have audio/visual equipment?
CAC’s audio/visual equipment is limited. Use of the auditorium includes access to projection booth (audio/lighting board, 15’x30’ screen and dressing rooms. A podium and microphone are available for presentations. Computers, projectors, wireless mouse, etc are not available and must be provided by user.
19) Do you include tables?
Yes—as available. Click here to view our rental list.
20) Do you include chairs?
Yes—as available. Click here to view our rental list.
21) What are set-up/break-down policies?
Caterer is responsible for set-up and breakdown; any other arrangement must be approved by CAC.
22) Are there any specific CAC restrictions?
CAC PROHIBITS THE USE OF ANY FORM OF CONFETTI, GLITTER AND/OR HELLIUM BALLOONS BOTH IN AND OUTDOORS.
ALCOHOL & SECURITY
23) Can I supply my own drinks/alcohol?
Yes, however caterer must provide bartenders.
24) May I have red wine?
Yes.
25) Do I need an ABC license?
User is responsible to obtain an ABC license, which must be posted by caterer at bar.
26) Can cocktail hour be held outdoors?
Yes. User may need to obtain permits from ABC Board and special event permit from the City.
27) Can my guests tour the gallery?
If available, access to the Gallery is permitted (some restrictions may apply.) Admission will be free of charge or reduced (group) fee, depending on the exhibit.
28) Why do I need security/staff?
In accordance with the American Association of Museums’ Standards & Best Practices, CAC's security guards must be on premises until breakdown of event. Charges for security services start before 10 a.m. and after 4 p.m. Security requirements will be assessed on an individual basis.
29) Do I have to provide liability insurance?
A Certificate of Insurance evidencing the fact that the User has public liability coverage in an amount equal to a least $1,000,000 per occurrence must be provided. The User agrees to name CAC as an additionally named insured (at no extra cost to CAC) under its policy of public liability insurance and to provide evidence of such coverage to CAC at least one week prior to the event.
